Refund Policy

1. Scope

This policy applies to purchases of DashPane Pro licenses made through our official payment channels.

2. Before You Buy

DashPane offers a free version so you can evaluate the app's basic functionality before purchasing a Pro license.

3. Refund Requests

If you have a technical issue that prevents you from properly using the Pro features you purchased, email [email protected] from the address used for the purchase.

We review each request individually and may ask for additional information to diagnose the issue.

When a refund applies, it will be issued to the original payment method, subject to the payment provider's timelines and procedures.

4. Conditions

• Purchasing a Pro license does not imply a satisfaction guarantee or an automatic right to a refund for a change of mind, lack of use, or because you no longer need the Software, except where applicable law provides otherwise.
• If a purchase is refunded, the associated license may be deactivated and will no longer grant access to Pro features.
• We may decline fraudulent, abusive, or duplicate requests, without prejudice to any mandatory legal rights that apply.
• DashPane lets you view third-party sites and services, but does not control or guarantee their availability, ongoing compatibility, content, or future functioning.

5. Legal Rights

Nothing in this policy limits mandatory consumer protection rights that apply under applicable law.

6. Contact

Refund-related questions or requests: [email protected].